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Management Consulting & Technology Services

Strategy and
Technology, From
One Trusted Partner

TOUCHSTONE pairs operating-level management consulting with full-lifecycle technology delivery for businesses — one accountable team that carries context from the strategy conversation through the systems that run it.

Where we help
Business & Growth Strategy Board Advisory Operational Turnaround Supply Chain Consulting Succession Planning AI & Automation ERP-SAP/Oracle Cybersecurity EPM Practice BI & Analytics RPA Product Engineering Cloud Apps & Migration Application Modernization Business & Growth Strategy Board Advisory Operational Turnaround Supply Chain Consulting Succession Planning AI & Automation ERP-SAP/Oracle Cybersecurity EPM Practice BI & Analytics RPA Product Engineering Cloud Apps & Migration Application Modernization
20+
Years of Enterprise Expertise
$400M+
Service Portfolio Managed
6
Global Delivery Centers
200+
Documented Success Stories
Service Portfolio

Two Practices.
One Accountable Partner.

Strategy without execution is a slide deck. Technology without strategy is a expensive tool nobody asked for. TOUCHSTONE brings both disciplines under one roof, working from the same picture of your business.

🧭
Business & Growth Strategy
Growth strategy, market positioning, and portfolio management for founders and CEOs deciding where to invest next.
🏛️
Board & Succession Advisory
C-suite and corporate board advisory, executive retention, compensation structure, and succession planning.
🚛
Supply Chain Consulting
Demand planning, inventory optimization, and supply network redesign to cut cost without cutting service.
🤖
AI & Intelligent Automation
Generative and agentic AI, LLM-powered workflows, and robotic process automation across finance, HR, and operations.
⚙️
ERP / SAP
Full lifecycle SAP S/4HANA, ECC, and Oracle EBS implementation, integration, and managed support services.
🔒
Cybersecurity
Practical, board-ready cybersecurity guidance — risk assessment, governance, and incident readiness.
Proven Impact

Results That Speak

Oil & Gas · SAP SCM

Demand Planning Transformation for Fracking Services Firm

Implemented SAP MRP and consumption-based demand planning, virtually eliminating stock-outs and overstock situations while dramatically reducing operational costs.

32%Inventory cost reduction
58%Demurrage reduction
Utilities · SAP EAM

Enterprise Asset Management for Municipal Utility District

$18M SAP implementation covering supply chain, EAM, fleet management, and serialization across gas meters, hydrants, and utility infrastructure.

$4.2MAnnual fuel savings
18%Fewer corrective incidents
BFSI · Generative AI

Compliance Reporting Automation for Major Banks

GenAI automation of regulatory reporting, audit trail generation, and onboarding documentation workflows across two major banking institutions.

70%Reduction in manual effort
Healthcare · RCM

Revenue Cycle Modernization for Healthcare Insurance Firm

Revamped group claim processing, adjudication, TPL eligibility, CoB/EoB systems and implemented B2C e-billing for one of the largest healthcare insurance firms in the US.

$3M+Identified savings
View All Success Stories →
Industries

Deep Vertical Expertise

We don't generalize. Our practitioners have operated inside these industries.

Manufacturing
Logistics & Distribution
Banking & Financial Services
Insurance
Telecommunications
Healthcare & Life Sciences
Retail & Consumer Goods
Packaged Foods & Beverages
Hi-Tech & Semiconductor
Oil & Gas
Utilities & Energy
E-Commerce
Technology Partners

Our Partners

SAP
Partner
Microsoft
Partner
Oracle
OPN
AWS
APN Partner
OneStream
Channel Partner
Blue
Prism
Coupa
Partner
"

We don't just advise from the outside — we operate alongside you. TOUCHSTONE brings the discipline of enterprise consulting, the rigor of institutional finance, and the ownership mindset of a founder to every engagement.

— Arvind Mehta, Founder · TOUCHSTONE
Trusted By
TCF Bank
Metropolitan Utilities District
HCSC
JP Morgan Chase
CVS Caremark
FTS International
Abbott Laboratories
Hannaford
View All Customers →
Start a Conversation

Ready to Run Your
Business Like an Institution?

Schedule a complimentary 30-minute strategy consultation. No obligation — just a peer-level conversation about where your business stands and what's next.

About Touchstone

Two Decades of
Enterprise Impact

Touchstone drives value creation for businesses through management consulting and full-lifecycle technology delivery — with more than two decades of experience advising companies from founder-run firms to the largest corporations in the country.

Our capability to leverage data, generate actionable insights, and identify opportunities using KPI-driven analytics enables executives to gain greater visibility across their business and complete control of strategic decisions.

Global Delivery Network

Worldwide. On-Demand.

Enterprise-grade capabilities at middle-market economics — backed by experienced delivery teams across six countries.

🇪🇪 Estonia
🇺🇦 Ukraine
🇮🇳 India
🇻🇳 Vietnam
🇲🇽 Mexico
🇨🇷 Costa Rica
US Offices
Austin · Los Angeles · Chicago
Our Differentiators

What Sets Touchstone Apart

🎯

Practitioner-Led Delivery

Our leadership has held CRO and Practice Head roles at firms ranging from mid-market to multi-billion in revenue. We understand how decisions get made at the top — and deliver accordingly.

🔗

Full-Stack Capability

From strategy and organizational design to ERP/AI implementation and managed support — one trusted partner across both practices, end to end. No finger-pointing between the consultant and the implementer.

💡

Proprietary xCIPM Methodology

Our Extensible Collaborative & Integrated Performance Management approach helps leadership teams reduce time-to-insight across KPI design, reporting, and performance governance.

🌐

Cost-Efficient Global Delivery

Enterprise-grade quality at middle-market economics, backed by proven delivery infrastructure across six countries and three US offices.

📐

KPI-Driven Governance

We establish measurable success metrics from day one — value stream KPIs, OKRs, and participatory budgeting frameworks that align delivery with your strategic objectives.

🤝

Trusted C-Suite Advisor

We maintain deep relationships with CXOs — assessing technology roadmaps, aligning enterprise solutions with long-term strategy, and serving as a strategic thought partner.

Join the Team

Build Your Career at Touchstone

We're always looking for exceptional consultants, technologists, advisors, and sales professionals who bring both expertise and passion to their work.

View Open Positions
Service Portfolio

Two Practices.
One Accountable Partner.

Businesses need a strategy partner who also knows how to build the technology that makes the strategy real. TOUCHSTONE pairs operating-level management consulting with full-lifecycle technology delivery — one team, one point of accountability.

🧭

1. Management Consulting

Business & growth strategy, portfolio & market positioning, operational turnaround, supply chain consulting, board advisory, and executive retention & succession planning.

View Practice →
⚙️

2. Technology & Digital

Digital transformation, AI & intelligent automation, ERP/SAP, technology strategy, IT transformation, cybersecurity, and cloud & data.

View Practice →
Not Sure Where To Start?

Talk to One Advisor, Not Five

Tell us what's on your plate — a stalled growth plan, a process that doesn't scale, or a technology decision you don't want to get wrong — and we'll route it to the right practice, or blend both.

Book a Strategy Session
Practice 01 · Management Consulting

Strategy That Survives
Contact With Operations

Most strategy work stalls at the slide deck. Ours doesn't stop until the process, the org chart, and the leadership bench actually reflect the plan — informed by two decades leading P&Ls from $28M to $250M and running our own 20+ years consulting firm.

Strategy & Growth
📈

Business Strategy

Growth strategy, market positioning, and competitive analysis for founders and CEOs deciding where to place the next dollar of investment.

Strategic PlanningCompetitive Analysis
🚀

Growth Strategy

Expansion pathways — new markets, new channels, and new offers — sized and sequenced against the capital and team you actually have.

Market EntryExpansion Planning
🧩

Product & Service Portfolio Management

Portfolio rationalization across business units — deciding what to invest behind, what to sunset, and how to price the difference.

Portfolio RationalizationSBU Strategy
🎯

Market Positioning

Competitive differentiation and value-proposition work that gives your sales team a reason a prospect chooses you over the incumbent.

DifferentiationValue Proposition
Operations & Supply Chain
🚑

Operational Turnaround

Hands-on stabilization for underperforming operations — fixing the process, the org, and the cost structure before the numbers force a harder conversation.

StabilizationCost Reduction
🚛

Supply Chain Consulting

Demand planning, inventory optimization, and supply network redesign — the same discipline that cut inventory cost 32% and demurrage 58% on a prior engagement.

Demand PlanningMRPNetwork Design
📊

Executive Decision Support

KPI frameworks, scorecards, and decision-ready dashboards built around the handful of numbers that actually move enterprise value.

KPI DesignScorecards
Governance & Talent Continuity
🏛️

C-Suite & Corporate Board Advisory

Governance structures, board composition, and decision-rights design for owners bringing on their first outside directors or formalizing a board.

Board GovernanceNACD / PDA
🤝

Key Employee Retention Strategies

Retention structures for the handful of people whose departure would actually hurt — retention bonuses, vesting design, and golden-parachute frameworks.

Retention BonusesEquity Vesting
💰

Compensation Structure Advisory

Executive and equity-based compensation design that aligns leadership incentives with the outcomes ownership actually cares about.

Executive CompEquity Compensation
🌳

Succession Planning

Leadership continuity and transition planning so the business doesn't stall the day a founder or key executive steps back.

Leadership TransitionContinuity Planning

Ready to Fix What's Actually Slow?

Practice 02 · Technology & Digital

Technology Decisions,
Justified by ROI

Every technology recommendation is justified against ROI, not vendor preference — full-lifecycle ERP, AI, and cloud delivery from six global centers, held to the same rigor as any major investment decision.

🌐

Digital Transformation

End-to-end modernization roadmaps that sequence AI, ERP, and cloud investment against the business case, not the hype cycle.

RoadmappingChange Mgmt
🤖

AI & Intelligent Automation

Generative and agentic AI, LLM-powered workflows, intelligent document processing, and robotic process automation across finance, HR, and operations.

Generative AIRPAAgentic Workflows
⚙️

ERP-SAP/Oracle

Full lifecycle SAP S/4HANA, ECC, SCM/APO, FICO, and BOBJ implementation, plus Oracle EBS and NetSuite — from design through go-live and managed support.

S/4HANAOracle EBSNetSuite
🧩

Technology Strategy

Vendor selection, build-vs-buy analysis, and IT capability roadmaps aligned to a three-to-five-year growth plan.

Vendor SelectionTCO Analysis
🔀

IT Transformation

Modernizing legacy application landscapes, monolith-to-microservices conversion, and IT operating model redesign.

MicroservicesDevSecOps
🔒

Cybersecurity

Practical, board-ready cybersecurity guidance for businesses — risk assessment, governance, and incident readiness, informed by our founder's published cybersecurity guide for directors.

Risk AssessmentGovernanceISC2 / ISACA
☁️

Cloud & Data

Cloud migration, data governance, and BI/analytics platforms that turn transaction data into a decision-ready dashboard.

AWSAzureBI & Analytics

Ready to Modernize With a Business Case Behind It?

Client Success

Success Stories

Real outcomes. Real clients. Explore how Touchstone's strategic advisory, management consulting, digital transformation, and technology services have helped enterprises achieve operational excellence.

🏦
Financial Services

America's Top Leading Bank

IT infrastructure readiness initiative for one of America's largest banks — modernizing core systems and enabling enterprise-wide digital transformation.

F500
🚌
Public Transit

Transit Authorities Company

Digital transformation and systems integration for a major transit authority, improving operational efficiency and passenger experience through technology modernization.

💊
Pharmaceutical

Pharmaceutical Company

SAP and supply chain modernization for a major pharmaceutical firm, optimizing inventory management, demand planning, and regulatory compliance systems.

🏭
Manufacturing

Auto Glass Tools Manufacturing Company

ERP implementation and manufacturing process optimization for an auto glass tools manufacturer, driving production efficiency and reducing operational costs.

30%
🏥
Healthcare Insurance

Health Insurance Company

Revamped group claim processing, adjudication, TPL eligibility, and CoB/EoB systems — and built a B2C e-billing application for one of the largest healthcare insurance firms in the US.

$3M+
Oil & Gas

Oil & Gas Fracking Services Company

SAP MRP implementation eliminating stock-outs, reducing inventory 32%, demurrage 58%, emergency shipments 22%, and identifying $1.7M in underutilized E&P assets.

$3M
🏗️
Manufacturing

Plant Equipment & Tools Manufacturing

Manufacturing execution system integration and supply chain optimization for a plant equipment manufacturer, improving production scheduling and reducing downtime.

💼
Capital Management

Capital Management Company

EPM platform implementation and reporting modernization using our xCIPM methodology — transforming planning and reporting infrastructure for a regional capital management firm.

xCIPM
Utilities

Municipal Utilities District

$18M SAP EAM/SCM implementation — saved $4.2M/year in fuel, $2M/year via asset serialization, reduced corrective maintenance 18%, identified $1.7M in underutilized assets.

$6.2M
Our Clients

Trusted by Industry Leaders

From founder-led and family-owned businesses to high-growth middle-market companies and Fortune 500 corporations — Touchstone has served clients across a wide range of industries and business sizes.

TCF Bank
JP Morgan Chase
HCSC
CVS Caremark
Abbott Laboratories
Metropolitan Utilities District
FTS International
Hannaford Brothers
Stone Container
Chicago Public Schools
United Airlines
John Deere
Dart Containers
Solo Cup Company
Fuji Photofilm
Johnson & Johnson
Wills Sporting Goods
NextDayPC.com
Thought Leadership

Insights

Download Touchstone Insights to understand how complex industry challenges can be solved leveraging emerging technologies — and how our team can help take your business to the next level.

🤖
Generative AI

Agentic AI in Financial Services: Automating Regulatory Reporting

How LLM-powered agents are transforming regulatory reporting, client onboarding documentation, and compliance workflows at large banking institutions.

🏭
IoT & Industry 4.0

Smart Factory ROI: What Manufacturers Need to Know Before Deploying IIoT

A practitioner's guide to industrial IoT implementation — from sensor selection and protocol design to real-time streaming architecture and ROI measurement.

📊
EPM & Performance Management

The xCIPM Approach: Transforming Performance Management for Middle-Market Leaders

How Touchstone's Extensible Collaborative & Integrated Performance Management methodology is reducing planning cycles and improving forecast accuracy.

🚛
Supply Chain

Demand-Driven MRP: Eliminating Stock-Outs Without Inflating Inventory

Lessons learned from supply chain transformations in O&G, manufacturing, and utilities — achieving 30%+ cost reductions through consumption-based planning.

☁️
Cloud Modernization

Monolith to Microservices: A Practical Roadmap for Enterprise Migration

Step-by-step guidance for technology leaders planning cloud-native migrations — covering architecture decisions, team structure, and common failure modes.

🌳
Governance & Talent

Building a Succession Bench: Leadership Continuity for Middle-Market Businesses

A practical framework for identifying key-person risk, developing internal successors, and designing retention structures that keep leadership continuity intact.

Join Our Team

Build Your Career
at Touchstone

We're always looking for exceptional consultants, technologists, advisors, and sales professionals who bring expertise, intellectual curiosity, and a passion for delivering results for clients.

Why Touchstone

Why Work With Us

🌍

Global Exposure

Work on enterprise engagements across industries and geographies, with delivery centers spanning 6 countries and clients across the Fortune 500.

🚀

Rapid Growth

A fast-moving firm where exceptional performers move quickly — from practitioner to leadership. We promote from within and invest in your development.

🎓

Learn from Operators

Our leadership has held CXO, and Practice Head roles at major firms. You'll learn how to think like an owner and advise like a trusted partner.

Interested in Joining?

Send us your resume and a brief note about the type of role you're looking for. We're always interested in talented people, even when we don't have a specific opening posted.

Send Your Resume →
Get in Touch

Let's Start a
Conversation

Whether you're exploring a technology initiative, a strategic advisory engagement, or just want to discuss what's possible — we'd love to hear from you.

Offices

Austin, TX
Los Angeles, CA
Chicago, IL

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Global Delivery

Estonia · Ukraine · India
Vietnam · Mexico · Costa Rica

Send Us a Message